Your frontline. Your systems. One conversation.
Less time reporting.
More information worth acting on.
Tandm asks the follow-up questions at the job, in the worker’s language, and writes the confirmed account into the systems you already run.
PilotNo implementation feeOne workflow, one siteStart a pilot
Hazard report
- Type
- Hydraulic fluid leak
- Asset
- Pump 4
- Immediate control
- Isolated and tagged
- Exposure
- No one exposed
- ISO/IEC 27001:2022 certified
- SOC 2 Type 2
Spoken Operations
Report what happened. Ask for what you need. Route it to the right place. One conversational layer between frontline teams and the systems behind the work.
The gap
The software stack grew. The interface at the point of work did not get simpler.
Enterprise systems were built around fields, forms, permissions and menus.
The frontline was expected to translate the work into the system, and find the right system when an answer was needed.
Tandm reverses that. One human conversation sits between the people doing the work and the systems behind it.
- Spoken Operations
- Operations conducted through natural conversation, without navigating the systems behind the work.
One conversational layer
Report. Ask. Route.
Three jobs explain the platform. They are not three products, and the worker never needs to know which system sits behind the task.
01Report
The account starts with the person who was there.
A worker explains what happened. Tandm asks for missing details, structures the record and shows it back before it is committed.
Guided capture. No form for the worker.
There is a loose handrail on the north platform by the stairs.
Is the area isolated, and is anyone currently at risk?
I’ve taped it off. Nobody’s up there.
- Location
- North platform, by the stairs
- Hazard
- Loose handrail
- Immediate action
- Area taped off
- Anyone at risk
- No one on the platform
02Ask
Ask for the answer without finding the application.
Tandm retrieves the relevant approved procedure, instruction or operational record and returns a usable answer with its source made clear.
Approved information, closer to the moment of need.
How do I lock out this conveyor?
Conveyor C-12 isolation
Use the local stop, open the main isolator and apply your personal lock. Verify zero energy before removing the guard.
- Stop at the local control station
- Open and lock the main isolator
- Test for zero energy
03Route
Get the information or request to the right place.
Tandm understands the intent behind the exchange and sends it to the appropriate existing system or workflow.
The systems stay. The frontline experience changes.
See how it worksThe guard on Line 2 needs maintenance before the next shift.
I’ll route the request to the maintenance workflow with the location and timing.
Frontline safety
The report should start where the work happened.
Hazards, incidents, observations and pre-task assessments through a natural conversation, spoken or typed, in the worker’s language.
- Guided, not dictated
- Voice or text
- Confirmed before committed
The access step is bent and moving when I put weight on it.
Is the equipment still in use, and have you restricted access?
It is stopped. I have barriered the step and told the shift lead.
- Hazard
- Damaged access step
- Location
- Line 4
- Status
- Equipment stopped
- Control
- Access barriered
Business case
What does reporting take out of the day?
A few minutes on a form, multiplied across a workforce and a year. Two questions and you have the figure in hours, with every assumption on the page.
People who complete safety forms. Type a larger number if the slider does not reach.
This replaces the headcount and frequency estimate. One form completed for a whole crew counts once.
Hours only on this page. The cost side needs your rates, so we go through it with you.
How we count. This page assumes half the form time comes out, counts three quarters of that, then removes a further 15%. Planning assumptions to test in a pilot, not measured results. Injuries avoided, fines, insurance premiums, anything reputational, and setup, devices and rollout are all left out.
Pilot
Start with one workflow at one site.
No implementation fee. Start on one workflow at one site, alongside the system you already run, and let your own crews decide whether it works.
- No implementation fee
- One workflow, one site
- Runs alongside your system of record
- Your crews, your forms, their languages
Usage is metered above the monthly minimum. We will show you what your own volume would cost.
Trust by design
Trust is a product behaviour.
A worker hears or reads the completed account, corrects it if needed and confirms it before Tandm creates a record in their name.
- Tandm reflects the worker’s account rather than inventing one.
- Approved answers show their source and currency.
- The exchange stays clear about what has, and has not, been committed.
“This is what I understood. Check it before I record it.”
Works with what is already there
Keep the systems. Change the experience.
Tandm works alongside the systems your company already runs. It is the conversational layer, and it does not replace your system of record.
People at the job
Systems you already run
TandmOne conversational layerExisting permissions, sources and workflows remain behind the conversation.
Buyer value
A better record, in less of the crew’s time.
A record worth acting on.
Tandm asks the follow-up questions at the job, in the worker’s language, and the worker confirms the account, so the detail arrives with the report and nobody has to reconstruct it later.
Less time producing it.
The worker’s time on the form, and the supervisor’s time chasing and re-keying it. Count it from your own volumes.
Work out your hoursApproved answers at the point of work.
Workers spend less time finding the application, procedure or person who holds the answer.
Research
The Frontline Reporting Index 2027
Eight measures for frontline reporting, each with a definition and a denominator.
From the blog
Ideas for the work behind the work.
Practical thinking on frontline safety, information access and the systems supporting industrial work.
Book a demo
One conversation between your frontline and the systems behind the work.
Bring one reporting or information-access problem. See how Tandm turns it into a simpler frontline experience.
Voice or text. Report, ask and route. Your systems remain the systems of record.